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Frequently Asked Questions

INSERV is a full-service environmental and industrial service provider specializing in:

  • 24/7 Emergency Spill Response & Commodity Recovery
  • Industrial Cleaning & Confined Space Entry (wet/dry vacuuming, tank and pit cleaning)
  • Hazardous & Non-Hazardous Waste Management (characterization, transport, disposal, and/or reprocessing for a second life)
  • Hydro Excavation (non-destructive digging around sensitive utilities)
  • Plant & Tank Decommissioning / Remediation (asbestos abatement, PCB cleanup, closure-in-place)
  • Seasonal Services & Rail Solutions (dust control, de-icing, TLC Rail tank car cleaning)

Our 24/7 emergency response team is on call year-round to respond immediately to industrial spills, highway incidents, chemical releases, and site flooding. Technicians arrive fully equipped to contain the hazard, initiate commodity recovery to minimize material loss, and perform full environmental remediation following local, state, and federal guidelines. Call 877.917.3239 for immediate emergency dispatch.

INSERV operates modern equipment fleets and technical hubs across Indiana—including key locations in Mishawaka, Fort Wayne, Niles, and Griffith—supporting industrial, commercial, municipal, and energy clients across the Midwest and surrounding regions.

Yes. INSERV provides turnkey waste management, from initial site sampling and lab characterization to profiling, manifest tracking, transportation, and final disposal or recycling. We manage liquids, solids, sludges, PCBs, and friable/non-friable asbestos, ensuring full compliance with EPA and DOT regulations.

Our compliance specialists pull representative samples of unknown or regulated materials on-site. We perform analytical testing to determine physical and chemical properties (reactivity, ignitability, toxicity, pH) to secure approval at certified treatment, storage, and disposal facilities (TSDFs) before transport.

Yes. Whenever feasible, INSERV prioritizes commodity recovery and recycling over disposal. We process recoverable hydrocarbons, fuel mixtures, and industrial oils to minimize waste volume and lower overall client environmental liabilities.

Hydro excavation uses pressurized water and high-CFM vacuum suction to break up soil and evacuate debris simultaneously. It is a non-destructive method that exposes underground utilities (gas lines, fiber optic cables, water mains) safely without the risk of strike damage associated with mechanical backhoes or augers.

We maintain a modern fleet of specialized equipment operated by certified technicians, including:

  • High-capacity Wet & Dry Vacuum Trucks (vacuum loading of solids, slurries, and liquids)
  • Hydro Excavation Rigs
  • Gamajet Automated Tank Cleaning Systems (360° high-pressure impact cleaning for tank interiors)
  • Dewatering Units & Mobile Filtration Systems

Yes. All INSERV entry technicians and supervisors are certified in Confined Space Entry (CSE), atmospheric monitoring, lock-out/tag-out (LOTO), and emergency rescue protocols. We clean, inspect, and maintain storage tanks, sumps, vaults, silos, and industrial pits safely.

Accumulated combustible dust on overhead structural beams, ductwork, and equipment poses severe flash-fire and explosion risks. INSERV uses specialized explosion-proof (EX-rated) vacuum equipment and containment techniques to safely perform overhead dust removal without aerosolizing particulates into the workspace.

When retiring a facility or storage asset, INSERV handles the entire lifecycle: purging and cleaning vessel interiors, managing residue streams, executing closure-in-place or complete physical removal, soil testing, and delivering complete regulatory closure documentation.

Yes. Our teams are trained and certified for both friable and non-friable asbestos remediation as well as PCB cleanup and disposal, adhering strictly to OSHA and EPA standards to protect job site safety and public health.

Through our subsidiary, TLC Rail Services, we deliver fixed-site, mobile, and consulting rail solutions—including internal cleaning and degreasing of crude oil, chemical, and bulk liquid tank rail cars.

INSERV offers seasonal site maintenance, including dust control services (applying environmentally sound palliatives to unpaved access roads, industrial yards, and haul paths) during dry seasons, as well as snow and ice management for industrial sites during winter.

Safety is our top priority. INSERV maintains ongoing safety training throughout the year. All field personnel undergo continuous hazard recognition, PPE compliance, DOT, and OSHA training to ensure flawless execution on high-risk job sites.

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